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PreK-12 Order Management


In our effort to protect our customer's data, we will no longer take or store credit card data in any manner within our systems. As of April 30, 2016 we will not accept credit card payments via e-mail, fax or standard mail. Please note, when contacting via phone it is not secure to leave credit card information on voice mail. We take our customers' security seriously and believe that this approach is in the best interest to protect our customers and our company alike.

US Customers

For online order inquiries, please contact:

eCommerce Customer Service

Phone: (877) 833-5524

To update your account profile:


Return Policy

To place an order, request a sample or for adoption review, check pricing and order status, or other customer assistance:

Phone: (800) 338-3987 
Fax: (800) 953-8691

General Inquiries:

McGraw-Hill School Education
PO Box 182605
Columbus, OH 43218

Orders are processed within 48 hours of receipt. Typical shipping time once order is processed is 5–10 days. Contact us if you need expedited shipping.

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International Customers

For Orders or Customer Service Inquiries:

Phone: (614) 501-5031
Fax: (609) 308-4497
Hours: 8:00 AM - 5:30 PM EST (USA)

McGraw-Hill Education - International
PO Box 182605
Columbus, OH 43218

For Department of Defense, American Samoa, Guam, CNMI, FSM, Republic of the Marshall Islands and Palau orders/inquiries:

Margaruite Smith
Director of Sales and Service
DoDEA, Hawaii, and Pacific

Phone: (856) 429-3191
Fax: (888) 584-9342