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McGraw Hill Whitelist Information

Find the websites and domains that must be unblocked or whitelisted to use McGraw Hill programs and platforms.

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IMPORTANT: This article is primarily for those who manage a protected network, whether it is at a district, at a business, or in a home.

McGraw Hill has a wide range of online products for pre-kindergarten through 12th grade curriculum and beyond.  We use a variety of sites to support the many different services we offer.  To ensure your users will have full access and top performance, please whitelist or prioritize traffic to and from our primary domains (recommended) or specific subdomains below.


Primary Domains, with Ports and Protocols

*.mheducation.com

*.mcgraw-hill.com

*.mhedu.com

Ports: Port 443 (https) is required for most features.  Port 80 (http) is supported for some pre-login pages, like Minimum Requirements.

Protocols: TCP only; no UDP

Example of how to enter domains in Chrome "Allow" lists:


Common Subdomains

Subdomain

Purpose

my.mheducation.com

Consolidated login portal

my1.mheducation.com
connect2.mheducation.com

Shared services

connected.mcgraw-hill.com

Shared services and legacy login portal

catalog.mcgraw-hill.com

High-performance media services

labmanager.mcgraw-hill.com

Assignment manager for EM4 and most post-2016 titles

assess.k12.mhedu.com

Assignment manager for most pre-2017 titles

dss.k12.mhedu.com

Data services

mheducation.com

User guides and documentation


Domains for Specific Products or Components

Subdomain

Purpose

aleks.com

ALEKS™ learning system.  Includes:  https://www.mheducation.com/prek-12/support/knowledge/aleks---whitelist-information

mhlearnsmart.com

LearnSmart™

ocr.mcgraw-hill.com

(prefix for) Open Court Reading™

softlayer.net

StudySync™ media delivery through IBM Cloud

studysync.com

StudySync™ application.  Includes prefix app

author.muzzylane.com

Reveal Math® K-5 partner

cdn.jsdelivr.net

Reveal Math® assignment access

*.readspeaker.com

 

For Achieve3000 Literacy, see the Achieve3000 Literacy Whitelist Information article.

For Actively Learn, see the Actively Learn System Requirements and Whitelist article.

For Redbird, see the Redbird Whitelist Information article.


 

Domains for Service Partners

Third-party services to ensure performance and reliability.

Subdomain

Purpose

s3.amazonaws.com

Media delivery services through Amazon S3.  Proxied by *.mheducation.com, so separate whitelisting may not be required.

compute-1.amazonaws.com

File transfer services.

google-analytics.com

Webpage statistics. Includes prefix ssl.

nr-data.net

System monitoring. Includes prefix bam.


Administrative Subdomains

Only required by certain administrators and teachers, not students.

Subdomain

Purpose

an-adminreports.mheducation.com

(prefix for) Administrative Reports

access.mheducation.com
access-support.mheducation.com

(prefix for) Access Manager

dle-cdn.mheducation.com

(prefix for) Content Delivery Network

desire2learn.com

Professional Development for products.

esolutions.mcgraw-hill.com

(prefix for) eSolutions Manual. Non-encrypted static content. (http)

zendesk.com

Professional Development for assessments.  Includes prefix mheassessments.

status.mheducation.com

(prefix for) Platform Status Center.  Also the redirect from status.mheonline.com.

 

Why don't we provide IP addresses?

IP addresses are often tied to physical locations and hardware, which can be more susceptible to temporary loss of connection.  In contrast, subdomains are relatively static and maintain availability and performance of the service, even when some of the hardware supporting it is inaccessible.

If your filters require static IP addresses, you may use public DNS services to look up valid IP addresses for each of our subdomains, and should re-validate periodically to maintain access for your users.  Historically, most of our subdomains keep the same IP address for at least several months at a time.  However, the subdomain catalog.mcgraw-hill.com (and by extension, s3.amazonaws.com) is used to deliver high-performance, high-availability media, and our provider, Amazon Web Services, changes IP addresses throughout the day to accommodate geographic and volumetric changes among active users.

 

Related Articles

Achieve3000 Literacy Whitelist Information

ALEKS Whitelist Information

K-12 Connect® Whitelist Information

Actively Learn System Requirements and Whitelist

Achieve3000 Literacy System Requirements

ALEKS System Requirements

K-12 Connect System Requirements

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